Terms of Service

By accessing or using the services provided by AussieFortuneLotto.com, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our services.

These terms constitute a legally binding agreement between you and AussieFortuneLotto.com. We reserve the right to modify these terms at any time, and it is your responsibility to review them regularly.

Your continued use of our services following any changes to these terms constitutes acceptance of those changes.

Eligibility Requirements:

• You must be 18 years of age or older
• You must be a resident of Australia or located within Australian jurisdiction
• You must provide accurate and complete registration information
• You must not be prohibited from participating in lottery activities under any applicable law
• You must not have previously been banned or suspended from our services

We reserve the right to verify your age and identity at any time. Failure to provide satisfactory proof of age will result in immediate account suspension and forfeiture of any prizes or funds.

Account Creation: To participate in lottery games, you must create an account by providing accurate, current, and complete information including your full name, date of birth, residential address, and contact details.

Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must:

• Use a strong, unique password
• Never share your account credentials with others
• Immediately notify us of any unauthorized account access
• Update your account information promptly if it changes

One Account Per Person: Each person may maintain only one account. Multiple accounts created by the same individual will be closed, and any associated funds may be forfeited.

Account Suspension: We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent, abusive, or illegal activities.

Game Participation: By purchasing a lottery ticket, you agree to abide by the specific rules of that lottery game. Official game rules are available on each lottery's information page.

Draw Procedures: All lottery draws are conducted using certified random number generation systems that are regularly audited for fairness and compliance. Draw results are final and binding.

Ticket Validity: Lottery tickets are valid only for the specific draw indicated on the ticket. Tickets cannot be canceled, refunded, or transferred once purchased, except as required by law.

Number Selection: You may choose your own numbers or use our quick pick feature for random number selection. All number selections are subject to the rules of the specific lottery game.

Draw Verification: All draw results are independently verified and published on our website. We maintain complete audit trails of all draws, ticket purchases, and prize distributions.

Purchase Process: Tickets may be purchased through our website using approved payment methods. All purchases are subject to confirmation and payment authorization.

Accepted Payment Methods: We accept major credit cards, debit cards, and approved online payment services. All payment processing is conducted through secure, encrypted channels.

Pricing: Ticket prices are displayed in Australian Dollars (AUD) and are subject to the specific game's pricing structure. Prices may be adjusted with notice as required.

Transaction Confirmation: You will receive email confirmation of all ticket purchases. This confirmation serves as your receipt and proof of purchase.

Payment Disputes: Any disputes regarding payments must be reported within 30 days of the transaction date. We will investigate all legitimate disputes and work toward fair resolution.

Refund Policy: Ticket purchases are generally non-refundable except in cases of technical error, duplicate charges, or as otherwise required by law. Refund requests must be submitted in writing with supporting documentation.

Prize Notification: Winners are notified via email and through their account dashboard. It is your responsibility to maintain current contact information and check your account regularly.

Claim Deadlines: Prizes must be claimed within 180 days of the draw date. Unclaimed prizes after this period are forfeited and may be allocated to future prize pools or charitable causes.

Prize Verification: Before prize payment, winners must provide valid identification and may be required to complete verification procedures including proof of age, residency, and account ownership.

Prize Distribution:

• Prizes under AU$10,000 are credited directly to your account
• Prizes over AU$10,000 require identity verification and may involve additional processing
• Major prizes may be paid in installments or lump sum at winner's discretion

Tax Obligations: Winners are responsible for all applicable taxes on lottery prizes. We will provide documentation as required for tax reporting purposes. Consult with a tax professional regarding your specific obligations.

Publicity: By claiming a prize, you consent to reasonable use of your name, photograph, and winning details for promotional purposes, unless prohibited by law or you opt out in writing.

Joint Winners: If multiple tickets share a prize, the prize will be divided equally among all winning tickets. For group play or syndicate tickets, prize distribution is according to the syndicate agreement.

Available Tools:

• Deposit limits (daily, weekly, monthly)
• Spending limits and loss limits
• Time limits and session reminders
• Self-exclusion options (temporary or permanent)
• Reality checks and play history tracking

Self-Exclusion: Players may self-exclude from our services for any period they choose. During self-exclusion, you will not be able to access your account or participate in lottery games. Self-exclusion cannot be reversed before the chosen period expires.

Support Resources: We provide links to professional gambling support services and encourage players experiencing difficulties to seek help. For more information, visit our Responsible Play page.

The following activities are strictly prohibited and may result in account termination, prize forfeiture, and legal action:

• Underage participation or facilitating underage gaming
• Fraud, misrepresentation, or providing false information
• Money laundering or using our services for illegal financial activities
• Creating multiple accounts or sharing accounts
• Attempting to manipulate, hack, or interfere with our systems
• Using automated systems, bots, or scripts to purchase tickets
• Colluding with other players or employees to gain unfair advantage
• Abusive, threatening, or harassing behavior toward staff or other players

We actively monitor for prohibited activities and cooperate with law enforcement agencies in investigating violations.

Service Availability: We strive to maintain continuous service availability but do not guarantee uninterrupted access. We are not liable for service interruptions due to technical issues, maintenance, or circumstances beyond our control.

No Liability for:

• Loss of profits, data, or business opportunities
• Technical failures, errors, or malfunctions beyond our control
• Unauthorized access to your account due to your failure to maintain security
• Third-party payment processor issues or delays

Maximum Liability: Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount you paid for tickets in the 90 days preceding the claim.

This limitation of liability does not affect your statutory rights as a consumer under Australian law.

Informal Resolution: In the event of any dispute, we encourage you to contact our customer service team first to seek informal resolution. Most disputes can be resolved quickly through direct communication.

Formal Complaints: If informal resolution is unsuccessful, you may submit a formal written complaint to:

Mediation: Disputes that cannot be resolved through our internal process may be referred to independent mediation before pursuing legal action.

Governing Law: These Terms of Service are governed by the laws of Australia and the state/territory in which you reside. Any legal proceedings must be brought in the courts of that jurisdiction.

Class Action Waiver: To the extent permitted by law, you agree to resolve disputes individually and waive participation in class action lawsuits.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, including:

• Adding or removing lottery games
• Changing game rules, odds, or prize structures
• Adjusting ticket prices
• Updating payment methods or processing procedures
• Modifying account features or responsible gaming tools

Notice of Changes: We will provide reasonable notice of material changes to our services. Notice may be provided through email, website announcements, or account notifications.

Terms Updates: We reserve the right to update these Terms of Service at any time. The "Last Updated" date at the top of this document reflects the most recent revision. Continued use of our services after changes constitutes acceptance.

Ownership: All content, trademarks, logos, service marks, and intellectual property displayed on our website and in our services are the property of AussieFortuneLotto.com or our licensors.

Restrictions: You may not:

• Reproduce, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Create derivative works based on our services
• Reverse engineer or decompile our software or systems

Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes in accordance with these terms.

Payment Processors: We use third-party payment processors to handle financial transactions. Your use of payment services is subject to the processor's terms and privacy policy in addition to ours.

External Links: Our website may contain links to third-party websites for information or convenience. We are not responsible for the content, privacy practices, or terms of third-party sites.

Partner Organizations: We partner with responsible gaming organizations and support services. These partnerships do not imply endorsement of all their content or services beyond those specifically referenced.

No Liability: We are not liable for any issues arising from your use of third-party services accessed through our website or services.

Licensed Operator: AussieFortuneLotto.com operates under all required Australian lottery licenses and regulatory authorizations. We comply with all applicable federal and state/territory gaming regulations.

Regular Audits: Our operations, including draw procedures, prize distributions, and financial transactions, are subject to regular independent audits to ensure compliance and fairness.

Regulatory Authority: We operate under the oversight of relevant Australian gaming regulatory bodies. Contact information for regulatory authorities is available upon request.

Anti-Money Laundering: We maintain strict anti-money laundering and counter-terrorism financing procedures in accordance with Australian law. We reserve the right to report suspicious activities to relevant authorities.

Record Keeping: We maintain comprehensive records of all transactions, draws, and player activities as required by regulatory authorities.

Your Right to Close: You may close your account at any time by contacting customer service. Any remaining account balance will be returned to you after verification, minus any applicable fees or pending transactions.

Our Right to Terminate: We reserve the right to suspend or terminate accounts that:

• Violate these Terms of Service
• Engage in fraudulent, abusive, or illegal activities
• Fail age or identity verification requirements
• Remain inactive for extended periods (as defined in our policy)
• Pose a risk to our services or other players

Effect of Termination: Upon termination, you will lose access to your account and any associated benefits. Valid prize claims will be honored according to our procedures. Funds obtained through fraudulent means will be forfeited.

Your privacy is important to us. Collection, use, and protection of your personal information are governed by our Privacy Policy, which should be read in conjunction with these Terms of Service.

Key Privacy Points:

• We collect personal information necessary to provide lottery services
• Your data is protected using industry-standard security measures
• We do not sell your personal information to third parties
• You have rights to access, correct, and delete your personal data

For complete details, please review our Privacy Policy.

We shall not be held liable for any failure or delay in performing our obligations under these terms due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters, fires, floods, earthquakes, or severe weather
• War, terrorism, civil unrest, or government actions
• Pandemics, epidemics, or public health emergencies
• Internet or telecommunications failures
• Power outages or equipment failures beyond our control

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.

These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and AussieFortuneLotto.com regarding the use of our lottery services and supersede all prior agreements and understandings.

No waiver of any term or condition shall be deemed a continuing waiver or waiver of any other term or condition.

For questions about these Terms of Service or our lottery services, please contact us:

We will respond to all inquiries within a reasonable timeframe.